FAQ - Billing & Returns

How are subscriptions billed each month?
1st payment: Will be taken when you sign up to
 join HoneyTreePost.com 
Recurring – auto billed:  subsequent months will be billed automatically on the 15th of each month If you join after the 15th of the month you will not be charged until the 15th of the following month.
At the end of your Subscription term, payments will automatically cease.

There are six subscriptions for either type of membership plans that include shipping and VAT where applicable.

  • Month to Month - UK  £15 pm. cancel anytime
  • Month to Month - International £17.50 pm. cancel anytime
  • 3 Months commitment - Gift subscription UK £13.50pm (save 10%) Total £40.50
  • 3 Months commitment - Gift subscription International £15.75pm (save 10%) Total £47.25
  • 6 Months commitment - Gift subscription UK  £12pm  (save 20%) Total £72
  • 6 Months commitment - Gift subscription International  £14.00pm (save 20%) Total £84
  • 12 Months commitment - Gift subscription UK £10.50pm (save 30%) Total £126
  • 12 Months commitment - Gift subscription International  £12.25 pm (save 30%) Total £147
When do monthly shipments occur?
We ship on or before the 22nd of each month to subscribers who joined by the 15th of that month and when you sign up we send a FREE new member welcome Post Box (worth £12) will be sent out in advance of your Monthly Post Box* so you can enjoy HoneyTree straight away.
1. For all subscription orders placed before midnight on the 15th of the month,  orders will be shipped on or before the 22nd of that month. 
Eg: subscribe on the  15th January your HoneyTreePost will be shipped on or before the 22nd of January.
2. Orders placed after midnight on the 15th of the month will receive the subscription for the following month.
Eg: subscribe on the  16th January your HoneyTreePost will be shipped on or before the 22nd of February. (But they are sooo worth the wait!).
 
How can I manage my subscription? Cancel, Change Credit Card and/or Billing Address?
To change any contact, delivery or billing details please go to the my account section when logged in
 
Why don't we enable subscribers to join with a guest checkout account?
The relationship we have with our subscribers is crucial and to enable you to check the status of a subscription etc you require an account. On signing up there is the option to accept or decline marketing (which of course we 100% respect). 

Canceling your membership or gift subscription to the ‘Stationery Lovers Club or Young HoneyTree. 

HoneyTree Post Monthly: We know that our boxes are a treat, and that budgets sometimes need to focus on the essentials. So you can cancel at any time. We have no minimum length for subscription you can cancel by emailing team@honeytreepublishing.com. Please note: Month-to-month subscriptions must be cancelled before the 15th of the month as no refunds can be effected as production of the next months HoneyTreePost will have been embarked on.

3,6 & 12 Month subscriptions are a commitment to these terms.  The price of your monthly gift boxes have been discounted making each HoneyTreePost Box better value! Should you wish to unsubscribe from the committed subscription we take £15 subscription cancellation fee and need to have your request received by email before the 15th of the month as no refunds can be effected as production of the next months HoneyTreePost will have been embarked on. At the end of your Subscription term, payments will automatically cease.

Can I skip / pick my months
Unfortunately,  Month to Month & HoneyTreePost subscriptions cannot be skipped or suspended.

Can I return items? Returns policy
Despite every effort to offer designer, on trend / seasonal, practical, unique & premium quality stationery, labels, tags and prints, not every person will like every item in every package.  In those instances, gifting or sharing the item with a friend is encouraged.  

All HoneyTree subscriptions are final sale and non-refundable. However, if your items are received damaged or defective please email us at team@honeytreepublishing.com so we can send you a new one.

Click here to choose your Subscription